Universal AI Services (“UAIS,” “we,” “our,” or “us”) respects your privacy. This California Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, register for events, request robotics or AI services, purchase or rent products, use our marketplace, or communicate with us.

This policy is intended to comply with applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable. The CCPA gives California consumers rights to know, delete, correct, opt out of certain data uses, and avoid discrimination for exercising privacy rights.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, company name, job title, mailing address, and billing information.
• Business and transaction information: service requests, product inquiries, rental details, event registrations, invoices, payments, quotes, support requests, repair history, procurement details, and communications with UAIS.
• Website and device information: IP address, browser type, device identifiers, pages viewed, referral source, cookies, analytics data, and usage activity.
• Robotics, AI, and operational information: project requirements, deployment details, robot service records, technical support information, software or integration details, and related operational data.
• Marketing and communications information: email preferences, event attendance, messages, survey responses, and interactions with UAIS content or campaigns.

We do not intentionally collect sensitive personal information unless necessary for a specific service, legal obligation, safety purpose, payment process, or written agreement.

2. How We Use Personal Information

We may use personal information to:

• Provide, operate, and improve our website, marketplace, robotics services, AI consulting, rentals, repairs, deployments, events, and customer support.
• Respond to inquiries, prepare quotes, process orders, coordinate logistics, manage event registration, verify payments, and communicate with customers, vendors, partners, and attendees.
• Improve safety, security, fraud prevention, service quality, product recommendations, analytics, marketing, and business operations.
• Comply with legal obligations, enforce agreements, protect our rights, and respond to lawful requests.

3. How We Share Personal Information

We may share personal information with service providers, contractors, payment processors, event platforms, logistics providers, robotics vendors, repair partners, hosting providers, analytics providers, legal/accounting advisors, and business partners when reasonably necessary to operate UAIS.

We may also disclose information if required by law, to protect safety or rights, in connection with a business transaction, or with your consent.

UAIS does not sell personal information in the ordinary sense. If we ever engage in activity that legally qualifies as “selling” or “sharing” personal information under California law, we will provide the required notice and opt-out rights.

4. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand traffic, improve performance, remember preferences, and support marketing. You can adjust your browser settings to limit cookies, but some website features may not function properly.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain records, resolve disputes, comply with legal obligations, and operate our business.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, internet transmission, email, AI tool, robotics system, or storage system is completely secure.

6. California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share.
• Request access to personal information.
• Request deletion of personal information, subject to legal exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit use of sensitive personal information, where applicable.
• Not be discriminated against for exercising privacy rights.

7. How to Submit a Privacy Request

To submit a California privacy request, email us at:

contact@universalaiservices.com

Subject line: California Privacy Request

Please include your name, contact information, and the nature of your request. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law, subject to verification.

8. Children’s Privacy

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate action.

9. Updates to This Policy

We may update this California Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact